It all began with the boiler breaking down at Christmas and has led to a series of events that are troubling me deeply.
I wont share all of the gory details, but the straw that broke the camel's back was that after enduring days without heating and hot water (first world problems, I know, but the autistic people living here require routine and a daily soak in the tub with a bit of peace is the way I cope) we finally got a qualified engineer out to look at our boiler but his visit quickly became worrying when he uncovered illegal, shoddy and in some places dangerously unsafe areas in our home - including the gas fire that we have been relying on for weeks.

After getting an unsympathetic response from our letting agent and still with the prospect of days before we had any resolution, I promptly gave my (unofficial) notice that we would be quitting the property next month and checked us into a local hotel for the night to thaw and get clean.
Things have calmed down a bit today but I'm left with a difficult conundrum - Do we stay or do we go?
If we move then there's no way I can afford a similar property (this one is cheap) which means no garden and my self sufficient-ish dream is over for the foreseeable future.
I have invested such a lot of time, effort and money into this house, decorating, improving the soil, planting fruit bushes and much more in the garden - including hundreds of Spring bulbs that we'd never get to enjoy.
If the property were properly looked after then it would be a dream place to live the life I envisage.

I made no secret of how difficult we found the process of moving house the last time and in many ways I was emotionally much stronger two years ago when we embarked on that move than I am now.
However, this isn't the only issue with the house and I am struggling to trust a letting agent who - instead of being horrified or apologetic for having let errors occur that could have cost lives - has spent much of the day trying to weasel his way out of taking any responsibility, splitting hairs over standard regulation vs current regulation and vehemently protecting the workman that carried out previous safety checks.
Nothing has officially changed as things stand right now but my head is a mess with the responsibility of making a decision either way. This evening I'm going to draft a letter to send to the letting agent, officially recording my concerns and asking for them to be addressed. Tomorrow I have arranged a tour of some alternative options, just to see what's out there.
I don't really know what I'm writing this here for - I'm sure it's not what you tune in for - but I needed an outlet, so here it is.
What a difficult time for you, a good, safe roof over your head is so important. I cannot help you make your decision but I really hope that you make the right one for you and your son, whatever that may be. Holding you in my thoughts.
ReplyDeleteThank you x
Deletehow awful for you, and such a lot of pressure to bear. We let properties, some through letting agents and some ourselves. There is an annual gas safety check which must be carried out by a CORGI registered engineer, so you are fully justified in demanding to see copies of those. A letting agent should be liaising with the landlord and offering you some reassurance - at the end of the day - it is your HOME and a decent landlord would respect that. I would feel very happy if all our tenants were like you and invested so time and effort into the house in which they were living.
ReplyDeleteI hope you can get a decent resolution to this stressful time.
x
Thanks, Janice x
DeleteWhat makes me nervous is that the gas fire was checked and officially passed by two separate engineers who were both CORGI registered but has since been shown to be illegally fitted :o/
Oh no! I'm so sorry this is happening to you all, how incredibly stressful! And for the letting agent to be so unhelpful about it is just not good enough. I would stay as long as things are actually FIXED, but unsafe things may come back to bite you even more. Don't suppose you can contact the property owner directly, some letting agents don't even pass the full story on which makes things difficult. xxxx You have my sympathies, do let us know how you get on.
ReplyDeleteThanks, Sarah x
DeleteThis is such a shame, Hannah! Keep us posted. A safe, warm home is not too much to ask for.
ReplyDeleteThanks, Elizabeth x
DeleteWhat a horrid situation for you. I wonder if you can get a bit of backup by contacting the Citizens Advice Bureau or your local councillor so at least you don't feel you are fighting alone, and it sounds like the home you have created is worth fighting for. Hugs x
ReplyDeleteI think you've hit the nail on the head there - I do feel it's worth fighting for and am just gutted that they're not more professional and trustworthy.
DeleteHannah I'm so sorry to read this. I hope a decent night's kip in a warm place has helped somewhat. Any chance CAB can help you regarding your landlord? I'll keep you in prayers today that, you get the support you need and that you are at peace with your decision.
ReplyDeletehugs to you
San xxx
Thanks, San x
DeleteHave you tried going to the Citizens advice and maybe getting help to get a council house, are they still called that? I'm sure you've considered it. I realised that the local authority places at least tend to have little gardens with cheaper gas central heating. I used to go down the dodgey cheap properties in rural locations route and often froze and put up with rubbish. I don't know what area you live in, not sure the kind of places available. Anyway I hope you find something. I now live in France, can't afford to live as I do here in the UK;
ReplyDeleteOoh a house in France - now there's an idea!
DeleteI have looked into council housing but the lists are so long and we'd be considered low priority.
That is awful that they can be so neglegent and unconcerned especially regarding Health & Safety, so I dont blame you for wanting to leave but I can see why you'd want to stay too after all your hard work.
ReplyDeleteI hope you the best and if you decide to move I hope you find something that fits the criteria! Good luck x
Thanks, Mel x
DeleteEugh sorry to hear of this Hannah. This is our first rental experience but we have a direct number for our landlord who encourages us to direct problems straight to him. partly I suspect because it works out cheaper for him to get work done himself, but it is also much quicker than going via the letting agents who we have not heard good things about. May be worth trying to contact the landlord directly, though may be a gamble I guess. Hope you get something sorted asap anyway!
ReplyDeleteThanks, Tech x
DeleteThe landlord lives abroad and only communicates with the agent via email which is one of the things that's proving troublesome.
So sorry that this has happened, and is not being resolved as it should be xx Others have suggested the CAB which is a brilliant idea, could you approach the council as surely being without hot water is an environmental health issue, and the council may also have something to say to the landlord and agent about providing safe accommodation. You can complain to http://www.tpos.co.uk/ The Property Ombudsman and also Shelter which deals with housing needs. I hope that you get a resolution, perhaps mentioning you are seeking advice from other agencies might spur the agent into action ;)
ReplyDeleteThanks for all of the advice, Michelle x
DeleteI hope things work out for you!!! It sounds very stressful and frustrating at the same time. Good luck and keep us up to date!
ReplyDeleteThank you, Karen x
DeleteYour blog is YOUR space and you can write whatever you want here. :o) Someone once told me that and it took the pressure off to always be "on topic" or feel the need to be entertaining and to just "be."
ReplyDeleteI hope it all works out. Your place sounds wonderful except for the safety issues. lol Hopefully your landlord (letting agent?) will be a responsible property owner and fix them!
Thanks, Annette x
DeleteOh I'm so sorry to hear this. What a nightmare for you and Cameron. Whatever you decide to do, I hope all comes together for you quickly. I am absolutely sure you have done the right thing to get out of there for now, and the letting agent's attitude is dreadful. Safety should be absolutely non negotiable and not something they try to wheedle their way out of :-(
ReplyDeleteMaybe seeing what else is out there will help crystallise your thoughts. Without being annoying perky about a very horrible situation, sometimes something far better than we could have imagined comes out of situations like this.....all the best x
Thank you, Jessica x
DeleteGosh how awful and how awful that the letting agent isn't doing his job properly! Fingers crossed they see sense and get it all sorted for you soon x x
ReplyDelete